Discovery Consultation

Expert guidance and a personalised move plan

Not Sure Where to Start?

A one-hour plan for your move

In short: a one-hour consultation, in person or by phone, for £150. You leave with a personalised move plan, a recommended timeline and a budget breakdown. It is for anyone moving, or helping a family member move, who is not sure what support they need. It is a planning session, not a moving service; if you go on to book a package, that is arranged separately.

  • 1 hourconsultation
  • In person or phoneyour choice
  • From £150one fee
  • 1-hour telephone or in-person consultation
  • Full assessment of your relocation needs
  • Personalised move plan document
  • Recommended timeline and budget breakdown
  • Priority access to our full-service packages

Ideal for

The natural starting point if you’re not sure which level of support you need — we’ll help determine the right approach, with no obligation to book anything further.

01

No wrong door

Whatever stage you’re at — still deciding, mid-sale, or already holding keys — this is the right place to start.

02

A real plan, not a guess

You leave with a written move plan, a recommended timeline and a budget breakdown, not a verbal estimate.

03

No obligation

It’s a standalone consultation — there’s no pressure to book anything further afterward.

The hour

Inside a Discovery Consultation

  1. First 15 minutes 1

    Understanding your situation

    We talk through your current home, timeline, family circumstances, and what's actually driving the move.

  2. Next 25 minutes 2

    Walking through your options

    We assess which level of support genuinely fits — from a straightforward, physical-move-only approach through to full concierge-level support — and why.

  3. Final 20 minutes 3

    Your personalised plan

    You leave with a move plan document covering what needs to happen and when, a recommended timeline, and a budget breakdown, so you know exactly what to expect before committing to anything.

Client feedback · shared with permission, identity withheld at their request · More case studies

”

“After so many years in the same house, we knew the next move would be different, but we hadn't worked out exactly what we wanted from it. We used our consultation to talk through the type of home we were looking for, what we actually used in our current house and what the move would involve. Rather than rushing into a decision, we came away with a clearer picture of what the next chapter could look like.”

Frequently Asked Questions

What does the Discovery Consultation include?

A 1-hour telephone or in-person consultation, a full assessment of your relocation needs, a personalised move plan document, a recommended timeline and budget breakdown, and priority access to Chayce's full-service packages.

Do I have to book a full package after the Discovery Consultation?

No. It's the natural starting point if you're not sure which level of support you need, with no obligation to book anything further.

How long does the Discovery Consultation take?

It's a detailed 1-hour consultation, held either in person or by telephone.

What do I get at the end of the consultation?

A personalised move plan document, along with a recommended timeline and budget breakdown.

Who is the Discovery Consultation for?

Anyone unsure which level of support they need — there's no obligation to book anything further afterward.

Does the £150 count towards a package if I book one afterwards?

Speak with your consultant during the call — they'll confirm how the Discovery fee applies if you go on to book a full package.

What if I only need a straightforward move, not the full consultation?

If you already know your destination and just need packing and removals handled, you can go straight to Bronze Essentials instead.

Ready to book your consultation?

Tell us a little about your situation and we’ll help you find the right next step.