Straightforward answers to the questions we’re asked most — and if you’d rather just ask us directly, that’s always welcome too.
Prefer to talk?Call 07708 925 432Below are the questions families ask us most, grouped by topic. Can’t find what you’re looking for? Get in touch and we’ll happily talk it through.
We operate across the UK. Please contact us to confirm availability in your specific area.
As early as possible — ideally 3 to 6 months before your intended move date. However, we can accommodate shorter timescales where needed.
We conduct a detailed 1-hour consultation (in person or by telephone) to understand your needs and deliver a personalised move plan, timeline and budget.
Absolutely. We can assist with preparation and staging to help you achieve the best possible sale price before you move.
We are a full-service relocation partner, not just a removal company. We manage every aspect of your move — from sorting and packing to estate agent liaison, legal coordination, and post-move setup.
Our packages are designed to give you the best value and experience, but we can discuss bespoke requirements. Contact us to find out more.
Our services are designed with seniors in mind, but we welcome anyone who values a premium, fully-managed relocation experience.
Yes. All removals carried out by Chayce are fully insured. Full details are provided in your service agreement.
Not sure a question here quite fits your situation? Call us on 07708 925 432 and we’ll talk it through in plain terms — no forms required.
Every situation is different. Tell us a little about yours and we’ll help you find the right next step — no pressure, no obligation.